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- Consistent, reliable I/T services.
Sattco delivers consistent, reliable information technology services to the
local community. Its goal is convenience and cost-effectiveness. To further
its goal of operational excellence,
Sattco supports
applications and initiatives which provide increased efficiency and
effectiveness while continuing to improve the hardware, communications, and
software components of the I/T infrastructure.
- Partnerships with customers for solutions.
Sattco
partners with customers to develop and deliver timely solutions for their
business needs. It values customers as collaborators in a joint effort to
support the customer's quest for excellence. The focus is on solutions that
are reliable, easy to acquire, and easy to use. In its collaboration with
customers, Sattco
promotes its standard services, ensuring that they be used where appropriate,
and seeks to understand users' unique needs when they are not. Sattco's
organization is structured to maximize the value of information technology to
its customers.
- Partnerships with vendors for products and services.
Sattco also partners with vendors to influence and adapt their products and
services to meet its clients needs. Sattco actively monitors industry and
technology trends and works with vendors to introduce appropriate, reliable,
and accessible products to its clients..
- Policies, procedures, and standards.
Sattco engages in a dialogue with its customers about the substance and
rationale of I/T policy, procedures, and standards. Sattco educates its
customers about the use of information technology, the need for I/T standards
across its platform, the scope of Sattco resources, and Sattco recommended
products and services. Sattco advocates the use of and adherence to standards
as a key step in providing a scaleable, common computing environment with
applications developed to interact smoothly with each other.
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